At BOUN Academy, we prepare you for multiple opportunities so you can excel in today's competitive job market!

Certifications we will prepare you for:

• Certified Business Analyst Professional - CBAP
• Professional Scrum Product Owner - PSPO
• Salesforce Certified Business Analyst - SCBA

Jobs you may apply for after this training:

• Business Analyst
• Business Systems Analyst
• Product Owner
• Business Process Analyst
• Salesforce Business Analyst
• Salesforce Product Owner

Average Salaries: $80,000 - $120,000

Our course welcomes a diverse range of participants, including:

• Aspiring Business Analysts
• Experienced Business Analysts
• Career Changers
• Project Managers
• IT Professionals
• Value Managers

I. Introduction to Business Analysis

• Overview of Business Analysis
• Role and importance of Business Analysts in organizations
• Introduction to BA tools and techniques

II. Business Analysis Planning and Monitoring

• Planning the approach to Business Analysis
• Stakeholder analysis and management
• BA work division and scheduling

III. Requirements Elicitation and Collaboration

• Techniques for gathering requirements
• Working with stakeholders to refine requirements
• Documenting and managing requirements

IV. Requirements Life Cycle Management

• Traceability and monitoring of requirements
• Prioritizing requirements
• Assessing changes to requirements

V. Strategy Analysis

• Identifying business needs
• Analyzing current state and defining future state
• Assessing risks and defining change strategy

VI. Solution Evaluation

• Evaluating solution performance
• Assessing solution limitations
• Recommending actions to increase solution value

VII. Analytical Thinking and Problem Solving

• Critical thinking skills
• Problem-solving techniques
• Decision making in business analysis

VIII. Tools and Technologies in Business Analysis

• Introduction to BA software tools
• Using data analysis tools
• Overview of modern technologies impacting Business Analysis (AI, IoT, Big Data)

IX. Soft Skills for Business Analysts

• Communication and interpersonal skills
• Negotiation and conflict resolution
• Leadership and teamwork in a BA context

X. Introduction to Agile and Scrum

• Overview of Agile methodologies
• Principles and values of Agile
• Introduction to Scrum framework
• Roles and responsibilities in Scrum

XI. Role of the Product Owner

• Understanding the Product Owner role
• Differences between Product Owner, Scrum Master, and Development Team
• Key responsibilities and expectations
• Collaboration with stakeholders

XII. Vision and Product Strategy

• Developing a product vision
• Strategy mapping and product roadmap planning
• Aligning product strategy with business goals

XIII. Managing the Product Backlog

• Creating and managing the product backlog
• Writing effective user stories and acceptance criteria
• Prioritization techniques (MoSCoW, Value vs. Effort)
• Refinement and grooming sessions

XIV. Release Planning and Forecasting

• Understanding release goals and planning
• Estimation techniques (Planning Poker, T-Shirt Sizing)
• Velocity tracking and forecasting
• Monitoring progress towards goals

XV. Maximizing Value

• Techniques for maximizing product value
• ROI, cost-benefit analysis
• Market and competitive analysis

XVI. Case Studies and Real-world Applications

• Analysis of real-world business problems
• Group projects and presentations
• Guest lectures from industry professionals

Assessment and Evaluation

• Continuous assessment through quizzes, assignments, and project work
• Final examination to assess comprehensive understanding
• Certification prep for CSPO, CBAP & SBA.

Learning Outcomes

Upon completion of this course, students will be able to:

• Understand the role and responsibilities of a business analyst in various organizational contexts.
• Apply various tools and techniques for effective business analysis.
• Collaborate with stakeholders to elicit, analyze, and manage requirements.
• Develop strategic analysis skills to aid in organizational decision-making.
• Evaluate solutions and recommend improvements to achieve business goals.
• Articulate the principles of Agile and the Scrum framework.
• Perform the role of a Product Owner effectively, managing the product backlog and maximizing product value.
• Engage and communicate with stakeholders to align product development with business objectives.

Tired of theoretical classes? We are too! 

Our course features an extensive practical component, which includes:

Structured Labs: Apply theoretical knowledge through exercises using modern analytical tools and software.

Capstone Project: Tackle a comprehensive project that simulates the challenges faced by business analysts in various industries.

Case Study Analysis: Analyze and present solutions for real-world business scenarios, reinforcing learning through application.

Peer Review Sessions: Engage in collaborative critiques to refine your approach to problem-solving and report presentation.

I. Business Analysis Planning and Monitoring

Lab: Stakeholder Analysis Simulation

• Participants identify and analyze stakeholders for a given project scenario, planning engagement strategies and communication plans.
• Workshop: BA Planning Tools
• Hands-on practice with tools and software for business analysis planning and monitoring, such as JIRA or Microsoft Project.

2. Elicitation and Collaboration

Role-Play: Elicitation Techniques

• Participants engage in role-playing exercises to practice various elicitation techniques like interviews, focus groups, and surveys.
• Collaborative Workshop: Requirements Workshop Facilitation
• Conducting live requirements workshops where participants gather, discuss, and prioritize requirements.

3. Requirements Life Cycle Management

Lab: Requirements Traceability Exercise

• Using a tool like Microsoft Excel or a requirements management tool to create a traceability matrix for tracking changes and ensuring alignment with business objectives.
• Practical Session: Change Control Process
• Simulating a change request process, including assessing and incorporating changes into the project documentation.

4. Strategy Analysis

Case Study Analysis: From Current to Future State

• Analyzing a business case to identify the current state, define the future state, and develop a strategy for bridging the gap.
• Workshop: SWOT Analysis
• Performing a SWOT analysis to understand strategic positioning and risk assessment.

5. Requirements Analysis and Design Definition

Hands-On: Modeling Techniques

• Creating various models such as process flows, data models, and use case diagrams using tools like Visio or Lucidchart.
• Design Thinking Session
• Applying design thinking principles to develop innovative solutions to business problems, focusing on user experience and value proposition.

6. Solution Evaluation

Practical Exercise: Solution Assessment and Validation

• Assessing proposed solutions for a given scenario, evaluating performance, and recommending improvements.
• Lab: KPIs and Metrics
• Defining key performance indicators and metrics for measuring solution effectiveness.

7. Vision and Strategy Development

Workshop: Crafting a Product Vision

• Participants use tools and templates to create a compelling product vision statement and share it for feedback.
• Activity: Roadmap Planning
• Small groups work on developing a product roadmap, focusing on strategic goals, milestones, and prioritization techniques.

8. Backlog Management

Practical Exercise: Product Backlog Creation

• Hands-on session on creating and refining a product backlog, including writing user stories, acceptance criteria, and prioritizing backlog items.
• Lab: Backlog Grooming Simulation
• Participants simulate a backlog grooming session, discussing and revising user stories and acceptance criteria to meet the Definition of Ready.

9. Sprint Planning and Execution

Role-Playing Game: Sprint Planning Meeting

• Role-playing exercise to conduct a sprint planning meeting, where participants decide on sprint goals and select backlog items for the next sprint.
• Simulation: Running a Sprint
• Simulated sprint execution, including daily stand-ups, sprint review, and retrospective meetings to mimic the real-world sprint cycle.

10. Stakeholder Engagement and Communication

Workshop: Effective Communication Strategies

• Interactive session focusing on communication skills, including presenting product visions, negotiating with stakeholders, and facilitating Agile ceremonies.
• Role-Play: Stakeholder Management
• Participants engage in role-playing exercises to handle challenging stakeholder interactions, focusing on negotiation, feedback collection, and conflict resolution.

11. User Story Mapping and Customer Journey Mapping

Hands-On Session: User Story Mapping

• Creating a user story map to visualize the product scope, identify gaps, and prioritize development based on user needs.
• Activity: Customer Journey Mapping
• Mapping out the customer journey for a product or feature to identify key touchpoints, pain points, and opportunities for enhancement.

12. Release Planning and Forecasting

Workshop: Release Planning Techniques

• Participants learn and apply techniques for effective release planning, including estimating work, forecasting progress, and planning for release milestones.
• Lab: Velocity and Capacity Planning
• Using past sprint data to calculate team velocity and plan future sprints, considering capacity and potential impediments.

13. Product Validation and Feedback Loops

Practical Exercise: MVP and Prototyping

• Developing a minimum viable product (MVP) strategy and creating simple prototypes for user testing.
• Activity: Gathering and Incorporating Feedback
• Conducting user feedback sessions and integrating the feedback into the product development cycle.

Objective

The objective of the internship program is to provide students with real world hands-on experience in business analysis, product ownership, Salesforce and Microsoft Dynamics implementation within an Agile project environment, enhancing their skills in analyzing business processes, managing product development, and leveraging CRM solutions to drive business value.

Duration

4 - 8 weeks (flexible based on project scope)

Participants

• Exceptional graduates of the Business Analysis + CRM Administrator bundle program.

Graduates of the course will be awarded a Certificate of Completion, validating their expertise as a Business Analyst.

Gain access to over 3,000 on-demand courses led by industry experts and brands including  lab sessions and practice exams (where applicable), all at no additional cost, on:  

• Agile
• Cybersecurity
• Azure
• AWS
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• Data Science
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• Tableau
• SQL
• CompTIA
• Web development
• Microsoft 365 and more...